by TfL PHV Expert | Jun 10, 2024 | Section 05
Reading Time: 4 minutes TfL expects all licensed drivers to offer Londoners and visitors a professional and safe service. Providing excellent customer service is an important part being a London PHV driver. This section explains how TfL expects drivers to behave...
by TfL PHV Expert | Jun 10, 2024 | Section 04
Reading Time: 6 minutes This section looks at how to keep you and your passengers safe. It covers: • Driver safety • Drugs and alcohol • Minimising conflict Driver safety Angry or violent behaviour when at work is never acceptable. If a passenger in your vehicle...
by TfL PHV Expert | Jun 10, 2024 | Section 03
Reading Time: 6 minutes Private hire services are an important part of London’s transport network, providing a wide range of services for residents and visitors. This section covers the basic requirements for drivers when carrying out private hire bookings. Bookings...
by TfL PHV Expert | Jun 10, 2024 | Section 02
Reading Time: 3 minutes This section gives you information on some of the licensing requirements and rules for private hire vehicles (PHVs). Even if you do not own a licensed vehicle, you should know about these requirements. Licences and licence discs Once a PHV has...
by TfL PHV Expert | Jun 7, 2024 | Section 01
Reading Time: 9 minutes To work as a London PHV driver you will need to be licensed by TfL – only then can you carry out bookings for a London private hire operator that is also licensed by TfL When you get your licence to work as a London PHV driver, there are a...
