As a Private Hire Vehicle (PHV) driver in London, ensuring the safety and well-being of your passengers is paramount. Among the most vulnerable passengers you might encounter are children and adults at risk. Safeguarding these individuals is not just a moral duty but a legal obligation. Here’s why safeguarding is crucial and how you, as a PHV driver, can play a vital role in protecting those at risk.
Understanding Safeguarding
Safeguarding refers to the measures taken to protect the health, well-being, and human rights of individuals, especially children and vulnerable adults, ensuring they are safe from harm, abuse, and exploitation.
Who is Considered at Risk?
– Children: Any person under the age of 18. Due to their age, children are inherently vulnerable and less able to protect themselves from harm or exploitation.
– Adults at Risk: Individuals over the age of 18 who require additional care and support. This vulnerability could be due to age, disability, mental illness, or other factors that impair their ability to protect themselves.
Key Safeguarding Practices for PHV Drivers
- Awareness and Training:
Participate in online safeguarding awareness training provided by Transport for London (TfL). This training is crucial for understanding the signs of abuse and how to respond appropriately.
- Handling Unaccompanied Children:
Always ensure that your operator is informed when you are transporting an unaccompanied child. Know the name of the adult who will be meeting the child at the end of the journey.
- Observing and Reporting:
Be vigilant and observant. If you notice signs of abuse, neglect, or any unusual behaviour, it is your duty to report these concerns to your operator and the police.
Signs of risk include children being transported to hotels or brothels at odd hours, young individuals meeting strangers, visible signs of abuse, or adults showing controlling behaviour over another person.
- Professional Conduct:
Maintain appropriate and professional behaviour with all passengers. Your actions should not only be safe but also create a sense of security for the passengers.Ensure that your behaviour does not inadvertently cause harm or distress to your passengers.
- County Lines Awareness:
Be aware of the term ‘county lines,’ which refers to the exploitation of children and young adults by gangs to transport drugs across regions. This often involves using taxis and PHVs. If you suspect such activity, report it immediately.
- Documentation:
Keep a detailed record of any incidents or concerns. Note down dates, times, descriptions, and any relevant information that can be provided to the authorities.
The Role of a PHV Driver in Safeguarding
As a PHV driver, you might be the first or only person to notice that something is not right. Your role is critical in the chain of safeguarding children and adults at risk. By being aware, vigilant, and proactive, you can help prevent abuse and provide timely assistance to those in need.
Conclusion
Safeguarding is a shared responsibility. As a PHV driver in London, you are in a unique position to contribute to the safety and well-being of vulnerable passengers. Through training, awareness, and a commitment to professional conduct, you can make a significant difference in protecting children and adults at risk from harm. Stay informed, stay vigilant, and always prioritize the safety of your passengers.
